Customer Support

Frequently asked questions

🎨 How do I create a meme?

Sign in with Google, click "Create Meme" in the sidebar, pick a template (or upload your own), add top and bottom text, then hit "Create Meme." Your meme is instantly shared with your team.

📤 Can I upload my own templates?

Yes! Go to "Upload Template" in the sidebar. Give it an alphanumeric name and upload a JPG, PNG, or GIF. Your template becomes available for everyone to use.

🔒 Who can see my memes?

Only people in your company. StarMeme uses multi-tenant isolation — your work email domain determines your team, and memes are only visible to teammates.

🤖 What is the AI random meme feature?

Click "Random Meme" on the creation page and our AI picks a random template and generates funny software-engineering-themed text for you. It's great when you need inspiration!

👍 How do I vote or comment?

Open any meme and use the thumbs-up or thumbs-down buttons to vote. Scroll down to leave a comment. Votes feed into the daily, monthly, and all-time leaderboards.

🗑️ Can I delete a meme or template?

Admins can delete any meme or template. If you need something removed, reach out to your company's StarMeme admin or contact us.

🖼️ What image formats are supported?

We support JPG, PNG, and GIF templates. Animated GIFs are fully supported — your meme text will be overlaid on every frame.

Still need help?

We're here for you

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